By Cheryl C on 31 May 2018 | Purchase not verified

Totally untrustworthy. Will sell you an extended warranty that you never receive and then will not return your money. Tried many times to resolve, however, they were just not interested.

Reply from EASTFIELD MOTOR COMPANY on 24/02/19

Hi Cheryl we have looked through our date base can't find what car you actually bought from us please could you contact our sales team so we can get to the bottom off this kind regards

By L R on 07 April 2018 | Purchase not verified

Promised in writing an AA warranty but it was never concluded, as agreed. Had to source and buy my own warranty at which they said they would pay towards this warranty and for the repair of rocker cover gasket oil leak. After many phone calls, emails and recorded letters, I've still not seen a penny of the money! Nice guys, very plausible but haven't delivered what was agreed, its been weeks now.

Reply from EASTFIELD MOTOR COMPANY on 19/01/19

Hi we don t use AA for our warranties never have since we opened up and we have looked through our database and cant find any thing to say you bought a car from ourselves please can you contact our sales team so we can look into this further kind regards

By Graham S on 01 December 2017 | Purchase not verified

friendly professional service from beginning to end. Pleased with my new insignia and would defo recommend to buy from this business. Keep up the good work

Reply from EASTFIELD MOTOR COMPANY on 02/12/17

Hi Graham thanks again for your review a pleasure to do business with.

By Joseph G on 19 November 2017 | Purchase not verified

Purchased a Mazda ts5 this week and the buying experience wash a pleasant surprise no hassle just a quick hi if you need a hand give us a shout test drove the car on our own checked it over and purchased it after leaving a holding fee and negotiating on our part exchange which we got a great valuation on everything was transparent will and would recommend them thanks again guys

Reply from EASTFIELD MOTOR COMPANY on 28/11/17

Hi Joe Thanks pleasure to do business with.

By John C on 19 November 2017 | Purchase not verified

Very good experience. After having explained the urgency of needing to finalise an immediate part exchange sameday for one of their vehicles; a deal was agreed that I was satisfied with and all paperwork finalised within a couple of hours. In addition I was given a warranty which I have not yet used, and hopefully will not need to; and after having pointed out a couple of very minor scratches, was informed I could bring the car back at my convenience to have them touched up free of charge. (Which I will be taking them up on in the coming weeks..) Overall - very satisfied with the service level and after care offered.

Reply from EASTFIELD MOTOR COMPANY on 28/11/17

Hi john thanks for taking the time to leave us feed back.

By Paul M on 11 November 2017 | Purchase not verified

I checked out a potential first car for my daughter with this trader… The car wasn’t as advertised and needed several repairs. We were promised these would be rectified, with the car fully serviced and ready in a couple of days...if we just leave £100 deposit. 7 days later, tales told, faults not rectified, delays, car not serviced. We were left unsatisfied, the car was not as promised, I asked for the deposit back, which we were promised by cheque in the post. More than a week later and still awaiting the return of the deposit. I dislike knocking local traders, but the public needs to be aware of outfits that act like this.

Reply from EASTFIELD MOTOR COMPANY on 28/11/17

Hi Paul we are very sorry you feel this way first off you chose to reserve the car which takes it off sale and it you also high lighted some issues you wanted reactified one being a chip in the windscreen. we paid for a local company to come out and fix this issue it was then sent for an Mot which it passed. on handover you said the screen had not been repaired to your standards even after it had just passed an Mot. You also said the car had no oil after just been serviced our on sight mechanic then told you that you would get an accurate reading as the engine was running and the oil under pressure. We are very sorry you feel this way about us and its some thing we will learn from going forward to make our business better many thanks for your feedback.

By Paige K on 03 November 2017 | Purchase not verified

Recently bought a car from here that was MOT'd on the day we bought it. Good deal until the timing belt went three months later. Called them back up and said that wasn't covered under warranty. Fair enough, but then had all these promises that they'd still help out and would come and tow the car. It's almost a week later now and they've had a different excuse every day. Tomorrow I'm sorting it to be fixed at a different garage. Very annoying and disappointing.

Reply from EASTFIELD MOTOR COMPANY on 03/11/17

Hi what you haven't mentioned is that we actually attended your home on Friday to pick the car up as agreed and you were not in? A little unfair to be honest.

By Simon A on 17 October 2017 | Purchase not verified

Absolutely fantastic. I gaind a tiny waterleak after around 500 miles. The garage asked me to drop it off. Apologised and Fixed it within a couple hours No complaints. Really positive. Guys. Absolutely perfect. The car was 3k so I presumed it was sold as seen. However they insisted it was free. This is what we need. Trustworthy guys. The car is absolutely mint too. Perfect condition. A real bargain. Thank you

Reply from EASTFIELD MOTOR COMPANY on 28/11/17

Hi Simon so pleased you like your car we hope you chose us for your next car.

By Annmarie H on 09 October 2017 | Purchase not verified

excellent service and advice fast friendly team highly recommended 5 star

By Mike B on 09 October 2017 | Purchase not verified

Great car sales team to deal with. Had a problem at start but was sorted out for me without any fuss. Give the guys at Rotary a visit, no hassle no rushing and all explained. Highly Recommend them.